HEXACRAFT / SERVICE VISIBILITY
A clear view
of what we can check.
Live HTTP checks for the website, billing portal and public game-panel endpoint. Every result includes its time and scope.

These checks measure public web endpoints from this hosting origin. They do not monitor every customer VPS, game-server process or network route, and they are separate from contractual SLA calculations.
Latest endpoint checks
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Observed check history
History starts when the monitor is deployed. No earlier uptime data is inferred.
The monitor samples every five minutes when the scheduled job is running. A website visit can refresh a stale sample. Missing or old samples are labelled; a recorded success percentage covers sampled HTTP checks, not uninterrupted service availability.
Maintenance and incident updates
Contact the team for maintenance affecting your service. Automated endpoint checks cannot determine whether a customer world is healthy or whether a specific VPS application is working. Report your service ID and the time of the problem in billing support; do not send passwords or API keys.